Question 1

Do I need any technical knowledge to use StratNova?

Accepted Answer

None. StratNova is designed for business owners, not developers. You configure everything from a visual dashboard — tone, knowledge base, schedule, team. If you can use WhatsApp, you can use StratNova.

Question 2

How fast can I be up and running with StratNova?

Accepted Answer

The platform setup takes minutes. You connect your WhatsApp number, add your business information, and the AI starts responding. WhatsApp Business API approval from Meta typically takes a few days.

Question 3

Will my customers know it's a bot?

Accepted Answer

That's the whole point — they shouldn't. StratNova uses humanization technology: typing delays, natural message splitting, and adaptive tone. Responses feel personal, not robotic.

Question 4

What happens if the AI doesn't know the answer?

Accepted Answer

It hands off to a human. You get a notification in your inbox, and you or your team can take over the conversation seamlessly. The customer never knows there was a switch.

Question 5

Is there a contract or commitment?

Accepted Answer

No contracts. Month-to-month billing. Cancel anytime. We believe if you're staying, it should be because we're delivering value — not because you're locked in.

Question 6

How is StratNova different from ManyChat or WATI?

Accepted Answer

ManyChat is built for e-commerce broadcasts. WATI is a basic WhatsApp API wrapper. StratNova is a complete business platform: AI bot + CRM + scheduling + analytics + campaigns. Plus our AI uses 9 models with automatic failover.